Is Customer Service The New Marketing?

Episode #507 of Six Pixels of Separation – The Mirum Podcast is now live and ready for you to listen to.

It’s always a pleasure to welcome Jay Baer back to the show. We don’t always agree, but we both do love marketing in this modern age. Jay is back with a brand new book called, Hug Your Haters. The book is being described as a modern day approach to customer service. Jay says that customer service is the new marketing (a point we debate on this episode). Jay’s last business book was Youtility. And, as if that weren’t enough, he turned his blog, Convince And Convert into a major publishing platform that features multiple voices along with ton of fascinating podcasts and more. His first book, The Now Revolution (which he co-wrote with Amber Naslund), also broke ground when it was first released. Enjoy the conversation…

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Six Pixels of Separation – The Mirum Podcast #507.