Is there one link, story, picture or thought that you saw online this week that you think somebody you know
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Some Cheez-its, A Mountain Dew, A Snickers Bar… And A Kindle
It sounds like the set-up to a bad joke, but this is no laughing matter. As Amazon continues to grow,
Continue readingWhat Is Your Marketing Trying To Do?
The quick answer is: sell more. We can talk about building brand affinity, loyalty programs, engaging the consumers and all
Continue readingOn Being Rude
Customer service calls will always escalate when the individual who is representing the brand attempts to either control the conversation
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