My digital advertising customer experience sucks. Big time. I’m speaking at a conference soon, and wanted to know what the
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My digital advertising customer experience sucks. Big time. I’m speaking at a conference soon, and wanted to know what the
Continue readingIn the past few months, we’ve seen major heavyweights come into Snapchat with some big announcements. Both Vice and MGM
Continue readingWhat is the number one reason that a customer is loyal to a brand? Some might think that it’s all
Continue readingThis article could also be called, “who says you can’t go home?” I was in Orlando this morning, presenting to
Continue readingBe careful what you wish for. Never has a sentiment been so true like it is for brands these day.
Continue readingTell your brand story! How often have you heard someone (usually in marketing) say this in a meeting? Brands have
Continue readingYou will have to read this twice. It’s that incomprehensible. There was an article published today in Marketing Charts titled,
Continue readingWhat a nightmare. I had to get my tires changed. Here’s a first world problem for you: I hate sitting
Continue readingBefore you go spouting off the answer to this question… Please read this article from The New York Times titled,
Continue readingMy, what big data you have! You really can’t toss a marketing blogger without watching the term "big data" tumble
Continue readingIn the real-time Web, the value of branding could become a game of diminishing returns. A friend recently told me
Continue readingWe can talk community. We can talk loyalty. We can talk brand value. We can talk 30-second spots. We can
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