**There was a lot of grumpy folks complaining about [Facebook](https://www.facebook.com/mitchjoel “Facebook”) (again) lately.** I can understand why some folks might
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The Problem With Big Data (It's Not Me, It's You)
Big data. There, I said it. For the past little while, I have watched – in astonishment – the amount
Continue readingLoyalty Is Not Just About The Data
Are the right people in the room when you talk about building loyalty? After speaking at the 2012 Colloquy Loyalty
Continue readingBuilding Loyalty Beyond Reason
It seemed like everything changed in business overnight. At one, unique moment in time, we shifted from a world where
Continue readingListen. Engage. Connect.
One of the largest gatherings of professional marketers is about to take place. The Canadian Marketing Association‘s 2012 CMA Summit
Continue readingExpand Your Marketing Horizons
The Art of Marketing is coming to Toronto on March 5th, 2012. I’m very excited to announce that The Art
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