consumer expectation Archives - Six Pixels of Separation

Brand Lag – The Worst Customer Experience

Thank you for your patience. There is one person ahead of me at the deli counter. It takes close to

I watched the documentary Citizenfour the other night. It was on Netflix. It’s from 2014. It’s a documentary about Edward Snowden. There

The only screen that matters is the screen that is in front of me. Welcome to the one screen world.

Is anyone still willing to argue that consumer reviews are not one of the most powerful forces online? You could

"Neither snow, nor rain, nor heat, nor gloom of night stays these courageous couriers from the swift completion of their