If you look at the world of marketing agencies and technology, it becomes obvious: companies want control. Technology used to
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If you look at the world of marketing agencies and technology, it becomes obvious: companies want control. Technology used to
Continue readingCan brands be in control of their message? About a week after everyone got their hands on the seminal new
Continue readingPeople leaving comments on a Blog has changed. If it hasn’t changed all that much, it’s going to. The primary
Continue readingCustomer service calls will always escalate when the individual who is representing the brand attempts to either control the conversation
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