customer care Archives - Six Pixels of Separation

Are You Good At Business? Let Facebook Decide

What makes a great business? Put aside things like how ethical the business is, well-priced, marketed, value of the brand,

How much control does a company really have over their brand? Never has this question in business been asked more

In an effort to better involve themselves in social media, many brands still attempt to decide which channel to hop

Where does Marketing land in terms of professions that are perceived to be honourable by the mass public? Something tells

At this time of year, the tensions run high. Brawls in shopping malls and near-death experiences in the parking lot.

There are better (and more interesting) ways for companies to use Twitter than simply have a "conversation." Most people think

As we move out of the recession, we need to be prepared for how business will adapt as companies, once