15 years ago, I warned people to be “personable” but not “personal” on social media. There’s a difference.Many people are
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The Imperative Of Hope
How are you feeling these days? Facebook is a fascinating social experiment. Post Robin Williams, I feel a steady stream
Continue readingCan Products And Services Be More Social Than Humans?
Can technology make marketers suck less? One could argue that social media – for all of its wonders – has
Continue readingWhen Not Responding Online Is The Right Response
The common online rhetoric is to respond to everything that is being said about your brand. That could be a
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