**What does true customer service look like?** Marketing is edging ever-closer to customer service, and vice-versa. That may not be
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Why Buy A Car, When You Can Have A BMW On-Demand?
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
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Episode #440 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
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Welcome to episode #440 of Six Pixels Of Separation – The Twist Image Podcast. If you’re in the agency business,
Continue readingHow To Generate A Lot Of Creative Ideas Quickly.
**How often do you watch something twice that you have seen online?** It doesn’t happen often for me. In fact,
Continue readingThe Instagram That You Hardly Know
**There are a lot of people sharing pictures on [Instagram](http://instagram.com/mitchjoel/ “Instagram”).** It’s a trap to think that Instagram is an
Continue readingSeth Godin Doesn't Want You To Be Missed When You're Gone
Episode #439 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
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Welcome to episode #439 of Six Pixels Of Separation – The Twist Image Podcast. How do you make change? How
Continue readingCyber Monday… Don't Get Killed (Online)
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
Continue readingThe Misery Of Agency Life
Episode #438 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
Continue readingSPOS #438 – The Misery Of Agency Life With Uwe Hook
Welcome to episode #438 of Six Pixels Of Separation – The Twist Image Podcast. There’s an infamous line from the 1976
Continue readingThe Internet Is Not Just Another Advertising Channel
**Advertising Agencies Have Got It All Wrong.** It seems like an easy cop out. In fact, one could argue that
Continue readingFacebook Says Thanks, FB Techwire, Contributor By Google, Amazon Goes Streaming And Twitter Goes Full Boar On Search.
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
Continue readingThe New Rules Of Sales And Service
Episode #437 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
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Welcome to episode #437 of Six Pixels Of Separation – The Twist Image Podcast. How many writers do you know that
Continue readingComedians In Cars Getting Organic Reach
Jerry Seinfeld doesn’t have a throttling problem. Facebook is making more changes to the newsfeed that look to cripple the
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Episode #436 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
Continue readingSPOS #436 – Let's Get Social Fresh With Jason Keath
Welcome to episode #436 of Six Pixels Of Separation – The Twist Image Podcast. How well do marketers truly perform
Continue readingMedia Redefined
When you think of someone who understand the state of media, who do you think of? One of the most
Continue readingThe Internet As A Utility
…And access for all.In a post-Edward Snowden Internet, it’s hard to believe any politician who lays claim to the notion
Continue readingAre You Parenting/Babysitting Your Children Or Are You Letting Technology Do It?
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
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