Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio out of Montreal (home
Continue readingTag: online store
When Things Go Bad (And There’s Nothing Your Brand Can Do About It)
We like to blame others. In fact, when it comes to brands, it’s almost a given. Any mistake and misstep
Continue readingThe Hustle Is Real (And Annoying)
Who is buying what in a world where everybody is selling everybody something? When blogging first took hold (early 2000s).
Continue readingThe Pride And Prejudice Of Shopify
This is a true story… Many, many years ago a dear friend, mentor and local community leader asked if I
Continue readingThe New Retail Experience
How do you want to shop? There was an old retail paradigm (that still rings true): get them to the
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