Don’t believe every headline that you read. There has been a long-standing statement that, “people hate advertising.” For years, I (and many
Continue readingTag: retail
The New Newer Economy
Have you ever heard of resellers? What about the Supreme brand? People will wait twenty hours in line, and hope
Continue readingThe Future Of Retail In A CTRL ALT Delete World
How do the best brands connect with their consumers? This has been the question that has kept me motivated to
Continue readingWe Should All "Pull A Kardashian" On Twitter (It's Not What You Think)
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
Continue readingShocking Shopping Experiences At The Mall
We pulled into your typical American shopping mall this afternoon. It was shocking. My world is, obviously, different than the
Continue readingYour Brand Is A Learning Space
How much more content does the world really need? Laugh at that line as much as you want, but when
Continue readingBig Can Often Be Much Better
How many times a day do you read about a brand messing up? It’s a sport at this point. Some
Continue readingApple Is Laughing All The Way To The Bank
I went from a non-believer to a believer. I love Apple. There, I said it. It’s not a tough thing
Continue readingAre You Working In Digital Marketing? You Have To Be Drunk Not To Pay Attention To This.
Want to understand what the true digital landscape looks like? Last May, I introduced you to Scott Galloway. Galloway has a
Continue readingRescue Books
**It’s time to save business books.** I’m wondering if we should start a humane society to save the business books
Continue readingBe Kind To Brands
**My holiday wish: be kind to brands.** I know what you’re thinking. For some, it’s a holy day. Should we
Continue readingBuilding A Better Business By Thinking Like Amazon
**Don’t try to be like Amazon** [Amazon](http://www.amazon.com “Amazon”) is a business like no other. Retailers might not like to hear
Continue readingI Want To See Ads!
**”Of course, you want to see ads, you’re in marketing!”** That’s not what I mean. Here’s the scene: I’ve been
Continue readingWhy I Hate Black Friday
**Everyone Loves A Good Deal.** Say what you will about [Best Buy](http://www.bestbuy.com “Best Buy”), but I love getting their newspaper
Continue readingCyber Monday… Don't Get Killed (Online)
Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal
Continue readingHow Your Brand Should Tell A Beautiful Story
Before you do anything, please watch this: It’s almost perfect, isn’t it? I don’t even own that much clothing from
Continue readingThe True Omni-Channel Is Convergence
Convergence used to be a bad word. In the early days of the Internet, we tossed around the word "convergence"
Continue readingA Twitch In Time
Admit it, you had no idea what Twitch was until Amazon bought it for one billion dollars, right? And suddenly,
Continue readingThe Only Consumer That Matters
Who is really a customer of yours? I often get to hang out backstage at conferences and events. When you
Continue readingThe End Of The Dial Tone
Things change quicker than most of us realize. If you speak to marketers about how they are doing in relation
Continue readingThe End Of Showrooming (And Webrooming)
We are never going to solve for true consumer-centricity, if we keep acting like this. First, we had "showrooming." Showrooming
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