Have you ever heard of the "razor and blades business model?" The concept is pretty simple: give people the razor
Continue readingTag: retail
The Gift Of Facebook
Let me be clear: I am still bullish on Facebook. I am not bullish on advertising as Facebook’s main revenue
Continue readingQuirky Turns Us All Into Sharks And Dragons
Have you ever seen the TV show Shark Tank or Dragon’s Den? Being an entrepreneur is hotter than ever. Individuals
Continue readingLiving In A Shopping Mall
It’s interesting to think about what the shopping center of the future may look like. Over the past decade, I’ve
Continue readingWhen Real Time Becomes Really Real Time
Are the rumors about Amazon true? Here are two true stories I have heard about Amazon recently: Story Number One…
Continue readingThe New Retail Experience
How do you want to shop? There was an old retail paradigm (that still rings true): get them to the
Continue readingAmazon's Ever-Growing Long Tail
This is less about the tail making more money than the head. Chris Anderson‘s debut business book, The Long Tail
Continue readingThe E-commerce Tipping Point
The business of selling is about to get a whole lot more interesting. When you think about e-commerce, how does
Continue readingEndless Aisles
What has your shopping experiences been like lately? I was recently in New York City giving a presentation at the
Continue readingAdapt Or Die
Do you like the saying, "adapt or die"? There are days when it is the soundtrack of my life and
Continue readingScenes From The Frontlines
A post Christmas story that is worthy of your attention… I was in the market for luggage. Not the usual
Continue readingThe Year Of More
While many article and columns look back at the year that was or posture on the year that will be,
Continue readingWhere The Consumers Are
Consumers are not just people who see media and advertising. In my first business book, Six Pixels of Separation, I
Continue readingThe New Disruption
When digital mingles with our physical lives, everything changes. I’m a bit of a bookworm (#nerdalert). I’m doing my best
Continue readingThe Bright Side Of Black Friday
Everybody loves a deal. This is the primary reason that some people are willing to endure riots, tramplings and even
Continue reading3 Things About Facebook
Facebook continues to grow, change, add, adapt and connect us all (whether you like it or not). In the past
Continue readingThe Customer Is (Not) Always Right
There’s an ongoing business axiom that defines customer service: "the customer is always right." Publicly, this may be the proper
Continue readingThe Problem With The Status Quo
Stop me if you’ve heard this one before: "technology is the great disruptor." In the fight against technology and the
Continue readingDon't Blame Groupon
No loyalty? Don’t like these bargain-hunting customers? Don’t blame Groupon. I have no desire for another daily deal on a
Continue readingSix Links Worthy Of Your Attention #66
Is there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingSix Links Worthy Of Your Attention #63
Is there one link, story, picture or thought that you saw online this week that you think somebody you know
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Never another podcast episode or article 