What is the number one reason that a customer is loyal to a brand? Some might think that it’s all
Continue readingTag: retailer
Don't Throw Good Brand Money After Bad
This article could also be called, “who says you can’t go home?” I was in Orlando this morning, presenting to
Continue readingIt's Not Easy To Be A Loving Brand These Days
Be careful what you wish for. Never has a sentiment been so true like it is for brands these day.
Continue readingThe Pride And Prejudice Of Shopify
This is a true story… Many, many years ago a dear friend, mentor and local community leader asked if I
Continue readingSmart Brands Will Create Their Own Digital Products And Services
Marketing is so much more than advertising. One of the bigger ideas (and evolutions) in marketing that I covered in
Continue readingA Clearer View Of Augmented And Virtual Reality
Next week is the National Retail Federation and Shop.org‘s Digital Summit In Dallas. This article was published by Shop.org on
Continue readingThe New Newer Economy
Have you ever heard of resellers? What about the Supreme brand? People will wait twenty hours in line, and hope
Continue readingThe Future Of Retail In A CTRL ALT Delete World
How do the best brands connect with their consumers? This has been the question that has kept me motivated to
Continue readingYour Brand Is A Learning Space
How much more content does the world really need? Laugh at that line as much as you want, but when
Continue readingAre You Working In Digital Marketing? You Have To Be Drunk Not To Pay Attention To This.
Want to understand what the true digital landscape looks like? Last May, I introduced you to Scott Galloway. Galloway has a
Continue readingBuilding A Better Business By Thinking Like Amazon
**Don’t try to be like Amazon** [Amazon](http://www.amazon.com “Amazon”) is a business like no other. Retailers might not like to hear
Continue readingI Want To See Ads!
**”Of course, you want to see ads, you’re in marketing!”** That’s not what I mean. Here’s the scene: I’ve been
Continue readingWhy I Hate Black Friday
**Everyone Loves A Good Deal.** Say what you will about [Best Buy](http://www.bestbuy.com “Best Buy”), but I love getting their newspaper
Continue readingThe End Of Showrooming (And Webrooming)
We are never going to solve for true consumer-centricity, if we keep acting like this. First, we had "showrooming." Showrooming
Continue readingThe Speed Of Brands And Other Stuff
What do you make of this whole high frequency trading scandal? Personally, I am not surprised. At every turn, we’re
Continue readingThere's No Patience In Business
Don’t slow down. Don’t stop. There is a massive chasm that still exists between the world of business and the
Continue readingSome Cheez-its, A Mountain Dew, A Snickers Bar… And A Kindle
It sounds like the set-up to a bad joke, but this is no laughing matter. As Amazon continues to grow,
Continue readingKatie Couric Will Give Us The Internet That We Deserve
What kind of Internet do we want? Some might consider this a vague, daunting and even ambiguous question, but it
Continue readingPeeking Into The Future Of Retail
Episode #364 of Six Pixels of Separation – The Twist Image Podcast is now live and ready for you to
Continue readingSPOS #364 – Peeking Into The Future Of Retail With Doug Stephens
Welcome to episode #364 of Six Pixels Of Separation – The Twist Image Podcast. He has been called "one of
Continue readingTracking, Personalization And Screams Of Privacy
Any tracking of information of consumers without the consent of your consumer is a breach of privacy, right? In my
Continue reading
Never another podcast episode or article 