Is there one link, story, picture or thought that you saw online this week that you think somebody you know
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Is there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingIs there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingIs there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingLast week was a weird week. I was in New York speaking at the National Retail Federation‘s Big Show in
Continue readingDo the opposite. Do you remember that Seinfeld episode when George Costanza decided to do everything the opposite of what
Continue readingIt’s called, "Time Theft," and it’s becoming a bigger and bigger issue. There have been all kinds of shenanigans by
Continue readingCustomer service calls will always escalate when the individual who is representing the brand attempts to either control the conversation
Continue readingDo we all agree that the Internet is pushing us ever-more closer to a real-time information channel? Based on the
Continue readingSometimes you don’t want to leave any comments on a Blog, respond to a Twitter message, update your Facebook status
Continue readingTV viewing is the highest it has ever been. The average American watches about 142 hours of TV a month
Continue readingIt has to be one of the best episodes of Seinfeld ever (granted, I’d probably say that about every episode),
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