Is there one link, story, picture or thought that you saw online this week that you think somebody you know
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Forget Amazon. Merchants Need To Worry About This…
It’s not Amazon that small businesses have to worry about. It’s themselves. My friend, Tom Webster, noted (on Facebook) how sad
Continue readingThe Amazon That You Don't See (That Google And Facebook Are Watching)
Amazon is a media beast. Amazon is just getting started. In 2012, I published an article titled, Is Amazon The Future
Continue readingWhat Humans Want Vs. The Chatbot Struggle
Do you think that chatbots are the future? You cannot not throw a marketing professional down a flight of stairs
Continue readingThe Mobile Commerce Chicken And Egg Conundrum
This was a big week for shopping. Unless you have been living under a rock in North America, we had
Continue readingAttention All Robot Shoppers
Do you love shopping? Do you hate shopping? I’m one of those strange beings that truly loves the act of
Continue readingThe Complexity Of Simplicity
Nobody said it was easy. As the years wane on and you gather perspectives and insights from your business, your
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