It’s not Amazon that small businesses have to worry about. It’s themselves. My friend, Tom Webster, noted (on Facebook) how sad
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It’s not Amazon that small businesses have to worry about. It’s themselves. My friend, Tom Webster, noted (on Facebook) how sad
Continue readingWho is really a customer of yours? I often get to hang out backstage at conferences and events. When you
Continue readingWe are never going to solve for true consumer-centricity, if we keep acting like this. First, we had "showrooming." Showrooming
Continue readingWhat do you make of this whole high frequency trading scandal? Personally, I am not surprised. At every turn, we’re
Continue readingDon’t slow down. Don’t stop. There is a massive chasm that still exists between the world of business and the
Continue readingWhat would you pay for an opportunity to browse a store? There have been a couple on instances in the
Continue readingApple acquired a company last week. It’s something to pay attention to. There is still one slightly unchartered territory that
Continue readingRetail, consumerism and how we buy has changed in the past few years, like never before. If you speak to
Continue readingIt’s interesting to think about what the shopping center of the future may look like. Over the past decade, I’ve
Continue readingHow do you want to shop? There was an old retail paradigm (that still rings true): get them to the
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