It’s not Amazon that small businesses have to worry about. It’s themselves. My friend, Tom Webster, noted (on Facebook) how sad
Continue readingTag: showrooming
The Only Consumer That Matters
Who is really a customer of yours? I often get to hang out backstage at conferences and events. When you
Continue readingThe End Of Showrooming (And Webrooming)
We are never going to solve for true consumer-centricity, if we keep acting like this. First, we had "showrooming." Showrooming
Continue readingThe Speed Of Brands And Other Stuff
What do you make of this whole high frequency trading scandal? Personally, I am not surprised. At every turn, we’re
Continue readingThere's No Patience In Business
Don’t slow down. Don’t stop. There is a massive chasm that still exists between the world of business and the
Continue readingHow To Curtail Showrooming: Charge Admission
What would you pay for an opportunity to browse a store? There have been a couple on instances in the
Continue readingIs Marketing About To Get Really Creepy Or Really Good?
Apple acquired a company last week. It’s something to pay attention to. There is still one slightly unchartered territory that
Continue readingDo Shopping Centers Have A Future?
Retail, consumerism and how we buy has changed in the past few years, like never before. If you speak to
Continue readingLiving In A Shopping Mall
It’s interesting to think about what the shopping center of the future may look like. Over the past decade, I’ve
Continue readingThe New Retail Experience
How do you want to shop? There was an old retail paradigm (that still rings true): get them to the
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