social media monitoring Archives - Six Pixels of Separation

The End Of Customer Service

Now that everyone complains… nobody cares when there is a complaint. There was a time (not that long ago), when

Big brands are trying to make big moves in social media. There is an arm’s race – of sorts –

Is there one link, story, picture or thought that you saw online this week that you think somebody you know

The consumer of today looks nothing like the consumer of yesterday. It’s not just Social Media. It’s everything from smartphones

It’s never been easier to hear what your consumers are saying about you behind your back. The concept of listening

There are no absolutes. There are no hard and fast rules. The truth is that Marketing is changing, shifting and

Sometimes the worst thing that can happen to you is becoming wildly successful… Many people fail to realize the time,

There are no shortcuts. You know this. You’ve been told this a million times. Digital Marketing and Social Media are

Don’t get too caught up in the amount of followers that someone has on Twitter or how big the overall

The common online rhetoric is to respond to everything that is being said about your brand. That could be a

Companies continue to struggle with Social Media – especially when it comes to rules, policies and guidelines. There are three

There is still a strong (and growing) argument for the power of search, online social networks and how they beat

Everywhere you turn, there is tons of talk from people telling others what they should be doing in Social Media.

How long has it been since we had a, "Twitter is dead" article? AdWeek published the article, The Tweet Hereafter,

Some people can’t handle how much content there is out there. Others are scared to open up because of what