Every Monday morning at 7:10 am, I am on air at CHOM 97.7 FM radio out of Montreal (home base). It’s
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Every Monday morning at 7:10 am, I am on air at CHOM 97.7 FM radio out of Montreal (home base). It’s
Continue readingThat is the question. If you read the major stories that were recently published in The Atlantic (Jeff Bezos’s Master
Continue readingWhat is this Holacracy of which you speak? If there’s one thing that businesses are constantly looking for, it’s a
Continue readingIs there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingAre we entering into a world where websites are becoming antiquated? There are many articles online right now about Facebook
Continue readingEvery brand you like online (Amazon, Facebook, Google and more) are monitoring your every move. Are you creeped out? They’re
Continue readingWhat if your ideas didn’t matter? For senior marketers, it is a very humbling thought. What if your ideas, your
Continue readingYou sometimes pick up a gem of an idea… and the mind begins to wander (and wonder). At the Monetate
Continue readingWarning: the following blog post will be self-promotional. If you’re not interested in it, please feel free to ignore it.
Continue readingIt’s happening right now. Thousands of very lucky individuals are seated in the Long Beach Performing Arts Center as you
Continue readingIf you don’t know who Tony Hsieh is, you have to read this… I’ve blogged about Hsieh before. You probably
Continue readingRetail, consumerism and how we buy has changed in the past few years, like never before. If you speak to
Continue readingThe constant battle of business ethics… Can a business make a ton of money and do the right thing? At
Continue readingThere has got to be something better than email. Email has been around longer than you think (you check out
Continue readingAt what point will the proverbial levee break? Marketers are busy telling their clients to start producing content or suffer
Continue readingWarning: this going to sound self-serving: Marketing has to stop being a vertical within the business and must become horizontal
Continue readingWhat kind of experience do you want? Marketers have abused the anonymity of IP addresses for too long and now
Continue readingIn the beginning God created the Blogs and the RSS. And it was good. Last week, Mathew Ingram over at
Continue readingThe quick answer is: sell more. We can talk about building brand affinity, loyalty programs, engaging the consumers and all
Continue readingIs there one link, story, picture or thought that you saw online this week that you think somebody you know
Continue readingThere’s an ongoing business axiom that defines customer service: "the customer is always right." Publicly, this may be the proper
Continue reading